Zeew Saudi, a platform specializing in AI-powered cloud contact centers designed with an "Arabic-first" approach for the Middle East, has announced the successful closure of a strategic investment round. This round was led by Amplify Growth Fund, managed by Agility Capital (DIFC) Ltd., and aims to support Zeew's ongoing expansion across the Middle East and North Africa (MENA) region. This investment follows strong enterprise-level adoption of the platform. It's set to boost Zeew's ability to deliver smart customer communication solutions, including advanced automation and more efficient management of high-volume interactions. The funding will also enable Zeew to expand into over 10 countries, deepen its regional partnerships, and broaden its system integrations to serve enterprises on a wider scale. Today, Zeew's platform serves over 1,000 clients across more than 20 sectors. It offers advanced capabilities like real-time voice AI, predictive analytics, automated quality assurance, and multilingual generative AI that supports various Arabic dialects alongside English and French. This makes it perfectly suited for complex, high-intensity contact center environments.
Related editorial
Saudi TAWAL Eyes Mobily Tower Acquisition, Set to Boost Telecom Infrastructure
Saudi Arabia's telecom scene is buzzing with a potential major deal! TAWAL, fully owned by the Public Investment Fund, is reportedly in talks to acquire over 10,000 telecom tower sites from Mobily. This significant acquisition would dramatically increase TAWAL's assets and solidify its role as the Kingdom's leading independent tower operator, driving forward Saudi Arabia's digital infrastructure expansion.
Bank NXT and EFG Hermes Launch Egypt's First Card to Blend Daily Spending with Investments
Bank NXT and EFG Hermes have teamed up to launch Egypt's first co-branded credit card. This innovative card, designed specifically for EFG Hermes ONE clients, uniquely brings together banking and securities brokerage services, offering a seamless financial experience that connects everyday spending with investment growth.
Gulf Economies and Startups: Staying Strong Amidst Global Headwinds
Even with global challenges like rising costs and supply chain issues, Gulf markets are proving incredibly resilient. They're adapting well to changes, showing their strength in a tough environment.
Infinity Secures $15M Funding to Usher in a New Era for AI Software
Infinity, a company focused on AI infrastructure, has successfully closed a $15 million seed funding round, reaching a $100 million valuation. The company is developing innovative software to enable AI models to run across various chip types, aiming to reduce reliance on dominant closed platforms and offer greater flexibility to chip manufacturers.