Ahmed Amir, the Egyptian entrepreneur and founder of the 'Asfalt' platform, emphasized that success in operations management isn't measured by how busy you are, but by your ability to manage operations efficiently, even during times of pressure and chaos. Amir explained in a post that many people think operations work means constant speed, pressure, and non-stop calls. However, he clarified that the most effective managers in this field aren't the busiest; instead, they are the ones most capable of regulating and controlling operations. Amir outlined 6 core principles he sees as essential for any Operations Manager aiming for professionalism. These are: quickly setting priorities, maintaining calm under pressure to avoid hasty decisions, seeing the entire workflow rather than just a part of it, clear communication with the team and clients, anticipating problems before they occur, and maintaining efficiency during peak times. Ahmed Amir also pointed out that successful operations aren't built on effort alone, but on clear systems, continuous monitoring, and constant improvement of internal processes.
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